Privacy policy

Scope

We value and respect your privacy. This WRAP n PAK Privacy Policy (“Privacy Policy”) describes the information collected by WRAP n PAK and how we use and protect this information. Our privacy practices are aligned with the provisions of the Information Technology (Amendment) Act, 2008, and will be updated to incorporate any amendments as and when notified, subject to their applicability.

Terms of Use

Your use of this platform is also subject to the Terms of Use posted on this website.

Information Covered by this Privacy Policy

This Privacy Policy applies to personal information collected by WRAP n PAK. Personal information refers to data that relates to an individual or can be used to reasonably identify an individual. This may include, but is not limited to:

  • Full name
  • Contact numbers
  • Residential address
  • Email address
  • Gender
  • Date of birth

While any one piece of information may not identify you uniquely, a combination of data (e.g., full name and date of birth) may.

Sensitive Personal Information includes, but is not limited to:

  • Passwords
  • User account details provided at registration or thereafter
  • Financial data (bank account, credit/debit card, UPI, etc.)
  • Call data records
  • Physical, physiological, and mental health information
  • Sexual orientation
  • Medical records and history
  • Biometric data
  • Any other information relevant to the above categories provided to or collected by WRAP n PAK for service provision

Ownership of such sensitive personal data remains with the individual providing the information.

Information We Collect

We collect personal information voluntarily submitted by users, including:

  • Name, postal/email address, and contact number
  • Username and password for account access
  • Photo identity proof
  • Date of birth and demographic details
  • Order/service history
  • Payment instrument details and security codes
  • Preferences for future communications

We may also gather information from third-party sources as permitted by applicable law.

How We Use This Information

The personal data collected may be used for:

  • User account creation and master record maintenance
  • Transaction processing and service delivery
  • Preventing and detecting fraud
  • Legal compliance and enforcement of user agreements
  • Business management purposes and internal record-keeping

We retain personal information only for as long as necessary to fulfill the intended business purpose or as mandated by law.

Access to Information by Relevant Persons

Only authorized personnel with a legitimate business requirement will have access to personal data. All data must be accurate, up to date, and relevant to its intended purpose.

By accessing and using this website and its contents (the “Platform”), you agree to this Privacy Policy and the applicable Terms of Use, without limitation or qualification.

Information Sharing

We may share your personal data:

  • Within WRAP n PAK and its authorized personnel
  • With third-party service providers engaged to deliver products/services
  • As required by law or to comply with legal obligations
  • To protect the legal rights, safety, and property of WRAP n PAK, its users, or others

We do not sell or rent your personal data to third parties for marketing purposes.

Information Security

We are committed to safeguarding your personal information through appropriate physical, electronic, and managerial procedures. Access is limited strictly to individuals who require it for business purposes.

We store data only for the duration necessary to fulfill the purpose it was collected for or as required by applicable laws.

Changes to Our Privacy Notice

We may update this Privacy Policy periodically. All changes will be published on this website along with an updated effective date. Continued use of the platform after changes constitutes acceptance of the revised policy.

Consent

By using this platform, I acknowledge and agree to the terms of this Privacy Policy. This consent is valid for the entire duration of my relationship with WRAP n PAK, and for as long as WRAP n PAK retains records of my personal information in accordance with this Privacy Policy.

Contact Us

For any queries, concerns, or grievances related to privacy, please contact the Grievance Officer at:

📧 Email:

🕙 Hours: Monday to Friday, 10 AM to 6 PM (excluding public/national holidays)